Shipping Information-Orders will ship within 3 to 4 business days after order placement. If we are out of stock on an item you purchased, we will contact you. Orders are received within 4-7 business days. Express shipping, and insurance on your package is available for an additional fee UPON REQUEST. Please keep in mind that the shipping time starts after your order ships, NOT from the time your order is placed.
Tracking Info -You will receive an email after 2:30 PM PST when your order ships containing your order's tracking information at the email address you provided during checkout. If you do not receive an email, please check your junk/spam folder. We do not ship on weekends or holidays.
Shipping Delays All Shipments Require a Signature. Please do not wait until the last minute to place your order, if you have a deadline. (hair appointment, wedding, birthday or other engagements) It is always best to order two weeks in advance to allow for unanticipated delays. We will give you a delivery estimate when you place your order based on the information we receive. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, incorrect addresses, carrier delays, or lost shipments. Please keep in mind holidays and weekends do not count as business days and should be considered when calculating shipping times. We entrust USPS to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges.
When to expect your order…
Day Ordered- Sunday -Shipping Date -Wed/Thurs -Expected Delivery -Fri/Sat
Day Ordered- Monday -Shipping Date -Thurs/Fri -Expected Delivery -Sat/Mon
Day Ordered- Tuesday -Shipping Date -Thurs/Fri-Expected Delivery -Sat/Mon
Day Ordered- Wednesday- Shipping Date -Fri/Mon -Expected Delivery -Mon/Wed
Day Ordered- Thursday- Shipping Date -Mon/Tues -Expected Delivery -Wed/Thurs
Day Ordered- Friday -Shipping Date -Wed/Thurs -Expected Delivery -Fri/Sat
Day Ordered- Saturday- Shipping Date -Wed/Thurs -Expected Delivery -Fri/Sat